FAQ

Yes, each track is displayed with an online MP3 player, just click on the play button to hear a short sample.

Once you choose the track you wish to purchase, click on the shopping cart icon or add to cart link. When you wish to check out, click on your shopping cart and fill in your details. We encourage all customers to create an account where all of your purchases will be stored and for ease of checking out with any future products. Follow the directions as instructed. Happy shopping!

You can pay via PayPal or credit card.

You will receive an email with your tracks and you can save them onto your laptop/iPad/phone. Alternatively you can access all your purchases at any stage in your own account on the PianoSoundz website.

In the unlikely event that the tracks do not download, please email our support at yvonne@pianosoundz.com  and we will assist you.

In the unlikely event that the tracks do not download, please email our support at yvonne@pianosoundz.com and we will assist you.

Yes, we can provide our recordings in any key that suits you. Just simply use the Special Request form or the Contact Us section of the website. However we also recommend the app “Amazing Slow Downer Lite” (free) which allows you to upload our audio tracks and then change both the key and tempo to suit your own needs. The quality of sound is excellent.

Yes, we can custom record any audio to your specific needs. However as in the previous question, we highly recommend the app “Amazing Slow Downer Lite” (free) which allows you to upload your audio and change the speed to anything you need without affecting the quality of the music.  This also allows you to change the key of any piece.

Our pianist, Yvonne Collier performs all of the recordings. You can read more about Yvonne here.

You can request a track using our online ‘Special Request’ form. We will record special requests as soon as we can and let you know once it is available. In general the wait time is approx. 1 – 2 weeks. However sometimes demand can be high, so if you need a track recorded by a specific date, please do include that and we will try our best to accommodate you.

Yes, we can accommodate all requests. If you have a piece with certain cuts or repeats, just forward us the music and we can make a recording for you. Please contact us for a price.

We regularly update our Facebook/Twitter/Instagram feeds with any new recordings to our website so like us to get a free track and to keep up to date with any new additions to the website. You can also subscribe to our newsletter which will features offers and news about our recent activity.